Tuesday, January 09, 2007

Crazy Customers

I must say, there really are some crazy people out there. It all started innocently enough, I decided to stop at my local cellphone retailer (who shall remain nameless) on my way home from work, in order to price new phones and headsets for the boy and I. As I walked in the door I hear a woman shouting...SHOUTING! Mind you, I witnessed people making a scene at retail locations in order to express their displeasure, which can be understandable but I have never seen anyone behave like this. The woman, who had two small children with her, was in the middle of the store shouting at who I'm assuming was the store manager while on her cellphone. The very nice and embarassed sales associate comes to try to wait on me, however it was rather difficult because the woman was seriously shouting at the top of her lungs. It was as uncomfortable as being at a friend's house when their parents are fighting. I try go about my business when she directs the conversation toward me..."DO NOT BUY ANYTHING HERE", she warns "THEY WON'T TAKE ANYTHING BACK!" Ah, so the domestic dispute is about their return policy. She then returns to shouting at the manager and talking on the cellphone, meanwhile the manager is asking her to leave. It was difficult to think, let alone ask the questions I stopped in to answer. In the end, the cops were called to escort her from the store and apparently she wanted cash for her return, which is not store policy. On my drive home I couldn't help but wonder where this woman learned that acting all irrational and crazy is the best way to get what you want, and did she really want her children to learn that that was acceptable behavior?

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